Troubleshooting
Fix common issues with OTPs, sign-in, transactions and the app.
7 articles
I didn't receive my OTPWhat to do when your verification code does not arrive.I'm locked out / too many attemptsRecover access after a temporary lockout.My transaction is pendingWhy a transaction may show pending and what happens next.My transaction failed but I was debitedWhat happens when a payment fails but money left your account.A transfer was reversedUnderstand why a transfer came back and what it means.The app won't load or keeps crashingGet Boldswitch running again when it freezes or crashes.I can't sign inFix sign-in problems and get back into your account.
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