I didn't receive my OTP

If your one-time code has not arrived, a few quick checks usually fix it.

Try these steps

1. Wait up to a minute. Codes can take a moment to reach you.
2. Check your network signal and that you can receive SMS.
3. Confirm the phone number on your account is correct.
4. Tap Resend once the timer allows.
5. Restart your phone if SMS still is not coming through.

Requesting codes too quickly can trigger a temporary lockout. Give it a short pause between attempts.

If you keep hitting limits, see I'm locked out or too many attempts (/personal/troubleshooting/locked-out). Still stuck after several tries? Email support@boldswitch.ng with your registered number.