Personal Help

Your Boldswitch wallet — send, spend, save and more.

All personal topics

Create your Boldswitch account, set up your PIN and biometrics, and learn the basics of your wallet.

Complete KYC (email, BVN, selfie, address and ID), understand verification tiers and raise your account limits.

Fund your Boldswitch wallet by bank transfer, US bank (ACH) or crypto deposit, and track pending deposits.

Send to Nigerian banks, other Boldswitch users, contacts, and recipients abroad.

Convert between Naira and US Dollars in-app with live rates.

Create, fund, and manage USD-capable virtual cards for online spending.

Top up airtime and data, and pay electricity and cable TV bills in seconds.

Borrow on Boldswitch, understand your interest and repayment, and improve your eligibility.

Fund via ACH and hold US Dollars with a Boldswitch US bank account.

Invite friends, earn referral bonuses and cashback, and cash out your rewards.

How Boldswitch transfer fees, FX conversion fees, card fees, stamp duty and account limits work.

Protect your Boldswitch account with a PIN, biometrics and smart habits.

Fix common issues with OTPs, sign-in, transactions and the app.

Can’t find what you’re looking for? Our support team is here for you, every day.