The app won't load or keeps crashing

If the app will not load or keeps crashing, these steps usually get it working again.

Try these steps

1. Close Boldswitch fully and reopen it.
2. Check your internet connection and switch between Wi-Fi and mobile data.
3. Update the app. An app update may be needed for the latest version.
4. Restart your phone.
5. As a last resort, reinstall Boldswitch. Your account is safe and you can sign back in.

After reinstalling, expect a re-verification challenge since it counts as a new device.

If signing back in is the problem, see I can't sign in (/personal/troubleshooting/cant-sign-in). If crashes continue after updating, email support@boldswitch.ng with your phone model.