Team roles & permissions explained
Owner, Manager and Employee, and exactly what each one can and cannot do.
Last updated June 1, 2026
Boldswitch has three team roles, and they are hard-enforced, not just hidden in the interface.
The three roles
- Owner: full access. Can move money, change settings, manage roles and API keys, and add or remove members.
- Manager: sees analytics and team activity and runs day-to-day operations, but cannot remove the Owner.
- Employee: handles payments and receipts only. Cannot see the balance and cannot move money.
What each role can do
| Capability | Owner | Manager | Employee |
|---|---|---|---|
| Take payments and send receipts | Yes | Yes | Yes |
| View analytics and team activity | Yes | Yes | No |
| See the business balance | Yes | Yes | No |
| Move money | Yes | No | No |
| Manage roles and API keys | Yes | No | No |
| Remove the Owner | Yes | No | No |
Tip
Roles are enforced at the system level, so an Employee genuinely cannot see your balance or move money no matter how they navigate the app.
To invite someone with a role, see Add and invite team members. To adjust someone later, see Change a member's role or remove access.
Questions? Email support@boldswitch.ng.
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